Henrriet Privacy Policy
LAST UPDATED – JULY 28, 2026
BEFORE USING OUR WEBSITE, PLEASE READ THIS PRIVACY POLICY CAREFULLY.
This Privacy Policy is applicable to Henrriet "the Company" and sets out our policy on the gathering and use of information on this website. The Company is committed to providing a safe website for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Company complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act.
There may be links from our website to other websites; note that this Privacy Policy applies only to our website and not to websites of other companies or organizations to which our website may be linked. You must check on any linked websites for the privacy policy that applies to that website and/or make any necessary inquiries in respect of that privacy policy with the operator of the linked website. These links to third party websites are provided as a convenience and are for informational purposes only. The Company does not endorse, and is not responsible for, these linked websites.
Although you are not required to register to access our website, you may be asked to provide us with personal information when you visit certain sections of our website. Your use of our website signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our website. Your continued use of the website signifies your acceptance of these terms and any changes in effect at the time of use.
COLLECTION OF PERSONAL INFORMATION
Personal Information is information about you that identifies you as an individual, for example, your name, address, e-mail address, or telephone number.
We collect information that you voluntarily provide to us through responses to surveys, search functions, questionnaires, feedback, and the like. We may also ask you to provide additional information such as your e-mail address if you want to obtain additional services, information, participate in a contest or to resolve complaints or concerns.
HOW DOES HENRRIET USE INFORMATION GATHERED ABOUT ONLINE VISITORS?
Before forwarding us any personal information, please be advised that any information gathered on our website may be used in the aggregate for research and development relating to our website and/or for future site development and, if you ask us to, to send you promotional materials. In particular, we may use information gathered about you for the following purposes: to monitor interest in our range of products and to assist us to tailor the content of our website to your needs by collecting information about your preferences through tracking of patterns page views on our website; to create a profile relating to you in order to show you the content that might be of interest to you and to display the content according to your preferences; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and promotional material about our products together with details of any offers we may have available from time to time.
PROMOTIONAL AND INFORMATIONAL OFFERS
With the permission of an online visitor, information submitted at the time of registration or submission may be used for marketing and promotional purposes by the Company provided notice of this fact is made available online. If a visitor objects to such use for any reason, he/she may prevent that use, either by e-mail request or by modifying the registration information provided. The Company uses reasonable efforts to maintain visitors' information in a secure environment. If you have submitted personal information and want to change it or opt-out, please contact us as described below.
DISCLOSURE OF INFORMATION
The Company will not disclose personal information that you provide on its website to any third parties other than to a Company agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.
COOKIES
The Company, in common with many website operators, may use standard technology called "cookies" on its Sites. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the website may not function properly if you do so.
PROTECTION OF CHILDREN ONLINE
The Company considers the protection of children's privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our website.
PROTECTION OF INFORMATION:
Our Commitment to Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Company applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees on a need-to-know basis.
Storage of Information:
Personal information you share with us is stored on our database servers at Company data centers (in whatever country they may be located), or hosted by third parties who have entered into agreements with us that require them to observe our Privacy Policy.
POLICY CHANGE:
If we alter our Privacy Policy, any changes will be posted on this page of our website so that you are always informed of the information we collect about you, how we use it, and the circumstances under which we may disclose it.
ACCEPTANCE OF OUR PRIVACY POLICY:
By using this website or interactive banner ads, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.
COLLECTION OF PERSONAL INFORMATION
We may collect information that you voluntarily provide, including your name, business email address, telephone number, company, job function, country or region, product interest, technical requirements and project message. Enquiry forms may also contain panel dimensions, production capacity, material specifications, factory conditions, requested delivery timing and attachments that you choose to provide. Basic technical records such as browser type, device information, referring page, access time and network address may be processed to operate, diagnose and secure the website.
HOW WE USE INFORMATION
Information may be used to acknowledge and respond to enquiries, identify suitable machinery, evaluate process and automation requirements, prepare quotations, arrange demonstrations, coordinate project discussions and provide installation or after-sales support. We may also use information to maintain correspondence and project records, improve website navigation and technical content, prevent abuse, protect our systems and meet accounting, warranty, contractual or legal requirements.
PROMOTIONAL AND INFORMATIONAL COMMUNICATIONS
Where permitted and relevant to an existing enquiry or business relationship, we may provide product updates, technical documents, exhibition information, service notices or company news. Messages are intended for professional recipients and should relate to woodworking machinery, production lines or associated support. You may ask us to stop non-essential communications at any time by replying to the message or contacting us through the website.
DISCLOSURE OF INFORMATION
We do not sell or rent personal information. Information may be shared only when reasonably necessary with authorized employees, affiliated production or service teams, hosting and communication providers, logistics or installation partners, professional advisers, or other suppliers supporting a requested project. These recipients should process information only for the relevant purpose and under appropriate confidentiality or data-protection obligations.
COOKIES
The website may use essential cookies, local storage or similar technologies needed for page delivery, language and interface preferences, form security, session management and basic performance measurement. These technologies can help us understand whether pages and resources function correctly without requiring visitors to create a consumer profile. Browser controls can normally be used to delete or restrict cookies, although disabling essential storage may affect menu behaviour, form submission or saved preferences.
DATA SECURITY
We use reasonable technical and organizational measures intended to reduce unauthorized access, accidental loss, misuse, alteration or disclosure. Measures may include encrypted website transport, access controls, credential management, software maintenance, backups, logging, limited administrative permissions and review of unusual activity. Personnel and service providers are expected to handle business information only when their role requires it.
DATA RETENTION
Information is retained only for as long as reasonably necessary for enquiry handling, quotation follow-up, project evaluation, contract performance, installation and service support, warranty history, dispute resolution, cybersecurity, accounting and applicable legal obligations. Retention periods may vary according to the nature of the communication and whether a commercial relationship develops. Information that is no longer required may be deleted, anonymized or securely archived with access restrictions.
YOUR CHOICES
Subject to applicable requirements, you may ask whether we hold personal information about you and request access, correction, restriction or deletion. You may also object to certain uses or withdraw a previous communication preference. We may need reasonable information to verify the requester and locate the relevant business records. Some requests may be limited when records must be retained for a contract, warranty, accounting, security, legal obligation or the rights of another person.
CHILDREN
This website presents industrial machinery and is intended for businesses, professional buyers, engineers and other adult audiences. It is not designed for children, and we do not knowingly request or use personal information from children for marketing or sales purposes. A parent or guardian who believes that a child has submitted personal information through the website may contact us with enough detail to locate and review the communication.
POLICY UPDATES
We may update this Privacy Policy when website functions, business processes, service providers, security practices or applicable requirements change. The latest revision date will be shown at the top of this page, and the revised notice will apply from the date it is published unless another date is stated. Material changes may also be highlighted on the website or communicated directly when appropriate and reasonably practicable.